While Jones did not reveal her specific issue with the hotel, a customer service rep soon responded to Jones on social media.
As of Tuesday, Jones has not explained what happened and it’s unknown if the matter with the hotel had been resolved.
The Ritz-Carlton Los Angeles is near the Microsoft Theater, where the BET Awards were held. The hotel’s manager, Curtis Kent, told The New York Daily News that staffers are looking into Jones’ claims; the Brandman Agency, which represents the hotel chain, declined to comment.
Calls placed by NBC to the public relations department Ritz-Carlton Los Angeles were not returned.
Source: Leslie Jones Accuses Ritz-Carlton of Racism: ‘They Don’t Like Black People’ | NBC Chicago http://www.nbcchicago.com/entertainment/entertainment-news/Leslie-Jones-Accuses-Ritz-Carlton-in-los-angeles-of-Racism-431079413.html#ixzz4lDarPeVj